We have an excellent internal secondment opportunity as a Family Support Worker to join our team. This is a collaborative role where you will be based in Oswestry and work across the Telford area.

The secondment is for a 12 month period, working 37.5 hours per week, a typical week is Monday to Friday, with expectation to working flexibly on weekends and out of hours to meet the needs of the service.

In return, our Family Support Worker will receive a competitive salary of £29,046 to £30,917 per annum, depending on your skills, qualifications and experience.

About the Family Support Worker role:

Our Family Support Worker will work closely with our Community Nurses and play a vital role in supporting the pre and post bereavement service for each identified child and their family, this would include anticipatory grief support, end of life planning and advocacy. You will work alongside the wider teams at Hope House and Tŷ Gobaith, and you will also work with external care providers within the local community.

You will need to be a compassionate, caring and organised individual who can demonstrate a versatile approach to your work. You will need to demonstrate excellent communication skills with the ability to work in collaboration with families and a variety of different Professionals.

The Family Support Worker will work closely with statutory colleagues in Health, Education and Social Care to ensure the holistic palliative care needs of the family are met. 

We are looking for a Family Support Worker who:

• Excels in working as part of a Multi-Professional Team in order to meet the needs of the individual child and family and to contribute positively to the maintenance of a person-centred service at all times ensuring that family’s voices can be heard throughout intervention.
• Able to work autonomously liaising with parents and supporting families.
• Is an effective coordinator in order to plan interventions, which individually meet the needs of the child and family, and to evaluate their effectiveness.
• Is innovative and open to new approaches and ways of working in order to develop pre and post bereavement services in line with the individual needs and views of the child and family.
• Is confident in acting as an advocate for the child and family in a range of situations and meetings.

How to apply:

We are welcoming informal discussions with our Community Support Manager, Sian Brookes, contact us on 01691 671999. We’d love to hear from you!

Click apply and submit your expression of interest in the ‘about you’ section of the application form detailing how you meet the skills required for the role, along with your most recent CV.

Closing date: Sunday 28th June 2026

Interview date: Friday 3rd July 2026

The successful applicant will be subject to an enhanced disclosure from the Disclosure & Barring Service (paid for by Hope House).

Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.